OneNightOnly

Ready to seal the deal? Here are our bank details for smooth, secure payment via EFT:

OneNightOnly
FNB Cheque Account
Account Number: 62776666946
Branch Code: 210651

Need to cancel your order before it makes like your one-night stand and leaves the building? 😉 No problemo! Simply submit a request by sliding into our DMs and we'll process a full refund quicker than you can say "Bob's your uncle".

If it's already hit the road, unfortunately there might be a small fee for its U-turn.

They say change is as good as a holiday. Can we get a "hell yeah"! With that said, you've got some wiggle room to tweak your order before it's dispatched from our warehouse. But you'll need to be quick to beat our lightning-fast fulfilment crew!

Simply reach out to one of our support superstars to change your order and we’ll happily take care of the rest.

Now, if your order has already made like Elvis and left the building, unfortunately, it's too late. No worries – we'll treat this like a return and make your changes when the parcel reaches our warehouse, no hard feelings! 

For a deeper dive into the nitty-gritty, check out our return and refund policy.

Exactly what it sounds like! We’ll send your order in an unremarkable courier bag with no OneNightOnly branding or mention of the contents inside.

Don't trust SA's postal services? Neither do we. That’s why we've selected South Africa's finest courier companies to deliver on our behalf and get your bundle of pleasure to you as quickly, safely & discreetly as possible.

At checkout you will have the option to select from the following preferred shipping methods:

Fastway Couriers

Delivered directly to your door, anywhere in South Africa ( 2-5 business days + 2 for outlying areas* )

Pargo

Enables you to collect from a Pargo Pickup Point near you ( 1-3 business days + 2 for outlying areas* )

*Delivery times may vary.

Feel free to contact your Fastway courier by entering your suburb or postal code. Alternatively, click to locate your nearest Pargo Pickup Point.

It's coming! And you will be too 😉 

As soon as we have received payment for your order, it will be dispatched and you will be able to track your parcel via the tracking link sent in the shipping confirmation email.

Depending on your location, you can expect the following delivery lead times:

Fastway Couriers

Local (Cape Town): 1-2 business days*

National: 2-5 business days*

Remote: 5-7 business days*

Pargo

Local (Cape Town): 1-2 business days*

National: 1-3 business days*

Remote: 3-5 business days*

*Delivery times may vary.

For more info on your order's progress please visit your Account page.

Why are you going when you could be coming?

We'll be upfront about this, due to the intimate nature of our products, we only provide refunds under limited circumstances.

Where the product is faulty we will provide a refund in accordance with Sections 55 and 56 of the Consumer Protection Act 68 of 2008. Should your product be faulty or damaged upon delivery or develop a fault while in its warranty period, please log a fault and we'll gladly provide you with a replacement or refund.

In the case of damaged or faulty on arrival items, the customer needs to notify OneNightOnly within 3 calendar days of the receipt of the goods. OneNightOnly may ask for images of the goods and packaging, highlighting the extent of the damage. OneNightOnly will not entertain any claims of breakages, missing or damaged parts and accessories if this notification is not received within 3 calendar days of the goods being delivered.

Customers can return unopened products within 7 calendar days of receipt, provided the customer informs OneNightOnly of the return within the 7 calendar day return window by logging a return.

The cost of return of the products shall be for the customer’s account. Due to the personal nature of the products we sell, we are unable to offer refunds or replacements for returned products once a product’s packaging has been opened by you.

In a word, no. In three words, no we don't.

Safe as houses. Like the White House or houses that form part of the Witness Protection Programme. All information is safely stored on our secure and encrypted server. That means that this information cannot be traced, intercepted or used by unauthorised third parties. Your credit card information will not be kept in our system.